The CoverGirl Car Insurance Services privacy policy.

Your personal data

Covergirl Car Insurance and BeWiser Insurance recognize the requirement to treat the information that we collect about you with care. We are registered under the Data Protection Act 1998. Any information you provide may be held by us and the panel of insurers in connection with the cover for which you are applying. It may be used by us or the panel of insurers' relevant staff in making a decision concerning your insurance application and for the purpose of servicing any cover that may be arranged.

The panel of insurers may exchange information with other insurers through various databases to help them check information provided by you and also to prevent fraudulent claims. We would also advise you that all insurers supply details of motor insurance policies to a database to which the police and other insurers have access. This helps detect people who break the law by not taking out insurance and insurers to pursue claims following accidents. In the event of a claim, the information you supply and the claim form, together with other information relating to the claim, may be put on the Registers. It is an offence under the Road Traffic Act to make any false statement or withhold any material information for the purpose of obtaining a certificate of insurance.

We may use, analyse and assess information held about you to give you information about our other products and services. To help improve our services and in the interests of security we may monitor and/or record your telephone calls with us. We will not collect personal information about you unless you have chosen to give it us. Please do not give us information if you do not want it collected. We may use information we have collected about you for improving customer service and to respond to your queries.

If you proceed to apply for cover by selecting a quotation offered to you, and provide credit/debit card payment details for verification by us, then you should be aware that we have taken steps to protect your confidential payment information from disclosure to third parties.

However, please note that despite our best endeavours transactions over the internet may be subject to interruption, transmission blackout, delayed transmission due to internet traffic or incorrect data transmission due to the nature of the internet and matters outside our control.

If you still have any questions regarding our privacy policy please contact us on 0800 954 97 56 or email at insurance@covergirlcarinsurance.co.uk.

*A replacement car can normally be arranged under one of the following conditions: (1) Comprehensive policyholders – a replacement car may be available under the terms of your insurance policy. Please check your policy details for more information. (2) Non fault accident – where we have the name, car registration number and insurance details of the person who caused the accident, we can supply a replacement car. This is done on a credit hire basis which means the costs for this service will be passed onto the insurance company of the person who caused the accident. We may not be able to arrange a replacement car where we are unable to get an admission of liability from their insurance company, or where the driver is untraceable or uninsured. (3) Repair garage – if your car is booked in for repairs following an accident, the repair garage may be able to provide a replacement car (subject to availability).